Listening Lab
Bridging the listening gap for organisations
Listening Lab
Listening Lab has a natural cadence to unlearn, relearn and go deeper with what good listening means as a person, in teams and within organisations.
5 Listening Accelerators
We offer integrations of our listening Labs with individual coaching, understanding personality, mentoring, team coaching and culture consulting
Always Listening
We hear what you want and need by listening. We also listen to the voice of the culture and partner with organisations are ready to listen to us, each other and their people.
Listening Lab
Experiment, Experience & Embed
Listening is a skill that can be developed.
We need to unlearn and then relearn in a cycle of experimentation, experience and embedding.
Our programmes are designed around this ethos with a cadence before, during and after the workshop to build your listening muscle.
5 Listening Accelerators
Programme Options & Integrations
Individual Coaching
Outside of the programme, how can individuals dig into who they are as a listener?
We offer individual coaching to participants of our Listening Labs to help them think through their unique challenges and opportunities. The programmes generate many personal insights; we help people make sense of these, work through limiting assumptions to build confidence in their ability to shift their approach.
Personality
What power is there in thinking about personality through a listening capability lens?
We offer psychometric testing for individuals and groups to support personal growth and awareness. We bring this into the learning journey so participants can find their own style. Participants learn about their own unique strengths as a coach/listener.
Mentoring
How can individuals be a force for change and build their listening muscle?
We offer mentoring to people who are change agents, responsible for embedding a listening culture or people who want to continue their own development journey. Having been there before, we guide and act as a sounding board to help them achieve their personal or organisational goals.
Team Coaching
How can we transform how we operate?
We offer coaching to teams who have participated in our programmes. We coach in the flow of real work; outside the classroom in the group dynamic. We help you realise your vision of transforming your ways of working using the listening skills you have gained.
Culture Consulting
How can you build even more momentum after the programme?
We offer consulting to help you embed a listening culture from the ground up throughout your organisation. This means working with you to help you unlock more opportunities to activate a coaching mindset in all that you do and find the listening gaps.
Poor Listening = Poor Interactions
Focus on the root cause impacting people every day.
Build a listening culture with Listening Lab.
Misunderstood | Shut-down | Talked Over| Talked Down | Unheard| Intention Mistaken| Opinion Given | Advised | Ignored | Dominated
What is the personal and business cost from poor interactions?
Imagine if instead of feeling frustrated, stressed, confused or angry, people in your organisation or team felt inspired and that they could think better from being around each other?
What if instead of withdrawing their intellectual and emotional capital, employees felt invested because they were being heard?
What if your organisation is missing the simplest skill at the core of your success?
Listening.
Quality of listening is at the root of solving our most challenging issues
Listening Enables
Client Focus
How can clients be at the centre of your organisation if listening isn't at the core of the relationship?
Business Strategy
Without hearing emerging themes of the industry and listening to opportunities and risks, how can organisations keep an external focus?
Unlock Innovation
What can an environment which is designed to help people think better create and unlock for your organisation?
Transformation & Change
How can listening to the voice of internal stakeholders generate the kind of buy in that creates revolution instead of evolution?
Global & Matrix
How can listening help people get to the root cause of tensions and silos to build collaborations with a shared purpose?
Hybrid Working
How can people read the digital room as effectively as reading the live room so they can work effectively no matter where they are?
Humble Leadership
How can listening help leaders be comfortable with empowering others and shift from top down to an enabling style of leadership?
Effective Teams
What is the power of teams who focus on listening to each other with curiosity and can trust they will also be heard?
Better Meetings
What happens when instead of updates, meetings are designed to extract the best from each other's thinking?
Psychological Safety
How can a fail fast and growth mindset help everyone listen, grow together and learn without fear?
Honest Conversations
How could listening and understanding intention help diffuse challenging and difficult conversations?
Mental Health
What changes when people don't need to bring their frustrations of not being heard at work into their personal life?
Inclusion & Belonging
How can people feel they belong if they can't express who they are and what they can bring to the organisation?
Diversity & Equity
What is the intention of investing in diversity if the emphasis is not on hearing each other and seeking different perspectives?
Focus & Energy
What if instead of positioning and preparing for poor interactions, people can expect conversations with positive intent?